Lead Capture

Turn your chatbot into a conversion engine. When enabled, the chatbot starts identifying the ideal moment to collect visitor data.

Additional lead capture instructions

Use this free-text field to give the chatbot specific guidance on the capture process.

Usage example

"Wait until the user resolves their main questions before asking for data. Ask for name first, then phone number, and always be polite."

Which lead data should be captured?

Define the exact fields that the chatbot must extract from the conversation:

• Automatic Fields: Some essential information (such as Name) is already requested by default.
• Custom Fields: Click + Add Field to create new requirements, such as phone, job_title, company, etc. The chatbot will understand these names and naturally ask questions to obtain these answers.