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Content

The Knowledge Base is the heart of your chatbot in WiseMind. Here you upload and add content to train your AI with your own data, ensuring accurate and relevant responses to your users.

Current Context

Contents are always relative to the selected context. Check at the top of the page: "Contents are relative to context: [CURRENT_CONTEXT]"

Ways to Add Content​

WiseMind offers three main ways to add knowledge to your chatbot:

1. Capture Website​

2. Upload File​

3. Questions and Answers​

Knowledge Base OverviewKnowledge Base Overview

1. Capture Your Website​

Allows WiseMind to be trained directly with your website content.

Capture WebsiteCapture Website

How to Use:​

  1. Access the "Capture Your Website" tab
  2. Enter the website URL in the input field
  3. Click "Capture" to start the process
  4. Wait for processing - WiseMind will analyze all content

Advantages:​

  • ✅ Automatic updates when the website changes
  • ✅ Complete capture of pages and sections
  • ✅ Intelligent processing of texts and structures
  • ✅ Simplified maintenance of content

URL Example:​

https://www.mywebsite.com
https://blog.company.com
https://store.example.com/products

Capture Options​

  • Sync frequently: When enabled, WiseMind will check the website weekly for new information or content updates.
  • Discover new pages: With this option enabled, WiseMind will automatically detect and capture new pages added to the website, ensuring the chatbot is always up to date. The check is also performed weekly.

2. Upload a File​

Upload existing documents and files to train the chatbot.

Upload FileUpload File

Supported Formats:​

  • PDF - Documents, manuals, catalogs
  • TXT - Simple text files
  • DOC - Microsoft Word documents
  • DOCX - Microsoft Word documents (newer versions)
  • MD - Markdown files

Limitations:​

  • Maximum size: 10MB per file
  • Processing: Automatic after upload
  • Encoding: UTF-8 recommended for texts

How to Use:​

  1. Access the "Upload a File" tab
  2. Click on the upload area or drag the file
  3. Select the file from your computer
  4. Wait for upload and automatic processing

3. Questions and Answers (FAQ)​

Create a structured knowledge base with frequently asked questions and their respective answers.

FAQFAQ

How it Works:​

  1. Add a common question from users
  2. Write the corresponding answer
  3. WiseMind analyzes and can improve the answer
  4. Adds subtle details to make it more natural

Example:​

Question: "What are the business hours?"
Answer: "We operate Monday to Friday, 8am to 6pm,
         and Saturdays from 8am to 12pm."

WiseMind Automatic Improvements:​

  • ✨ More natural language
  • ✨ Additional context
  • ✨ Question variations
  • ✨ More complete answers

Knowledge Base Management​

Control Tools​

  • Filter content by URLs, file names, or keywords
  • Smart search across all fields
  • Real-time results

Show Superior Contexts​

  • ☑️ Check this option to see content from hierarchically superior contexts
  • 📊 Complete view of knowledge inheritance
  • 🔗 Understand connections between contexts

Content Table​

The table displays all content with organized information:

Table Columns:​

Files/URLs

  • File name or captured URL
  • Click to view details

Context

  • Context to which the content belongs
  • Visual inheritance indicator

Format

  • File type (PDF, TXT, URL, FAQ)
  • Representative format icon

Status

  • ✅ Trained: Content processed and active
  • ⏳ Processing: Being analyzed by WiseMind
  • ⏳ Waiting: Awaiting processing

Updated on

  • Date and time of last modification
  • Chronological sorting available

Actions

  • Edit: Modify information
  • Delete: Remove content
  • Deactivate: Stop using without deleting

Table Features​

Interactive Sorting​

  • Click on columns to sort
  • Visual indicators of active sorting
  • Multiple sorting by different criteria

Pagination​

  • Page navigation for large volumes
  • Items control per page
  • Current position indicators

Dynamic Filters​

  • Automatic filters based on selected tab
  • Filter combination for specific search
Performance Tip

For better performance, combine different types of content: use FAQs for common questions, websites for updated information, and files for detailed documentation.

Important

Always check that you're in the correct context before adding content. Added content will be associated with the active context at the time.